English Riviera Race

Question 1

When will I receive further information about the event?

Accepted Answer

The detailed race information including maps, details on parking, registration, baggage and start times will be e-mailed out to participants the Tuesday before the event. This sometimes ends up in junk mail so please keep an eye out for it! You can also find it on the relevant event page under Race Manual. See full list of events here

Question 2

How do I make changes to my booking? eg  checking what I've ordered, changing event, changing distance  or adding camping ?

Accepted Answer

The best way is to click the link in the confirmation email you received. There are then options to 'add items to booking', to change your booking or to transfer your entry to another person. There is an admin fee of between £8-£15 to change to a different event plus any difference in price.

Question 3

How environmentally friendly are you?

Accepted Answer

We’re doing our best to minimise our environmental impact. and use of single use plastics. Initiatives include

In 2026 we are transitioning to fully cupless events. Any cups we do provide are uncoated paper & designed to be recycled. We also encourage people to bring their own cups to events, both to take on liquids during events & if you want to buy a hot drink from any of our event caterers.
All medals are optional & we make a charity donation if you opt out
No dates on medals to minimise waste. We still put dates on medal ribbons though.
Any left over food from our events is taken to a local food bank.
We minimise use of single use plastics: we only use reusable zip ties & wherever possible use 5mm line instead of barrier tape.
For cycling events we now supply waxed cotton twine to attach numbers to bikes instead of single use plastic zip ties.
Swim hats are reused where possible & given on request at our pool based triathlons.
We encourage car sharing & offer discounts at some events for people who arrive on foot or by public transport.

Read the Sustainability & Reducing Plastics Use article on our website for the full programme,

Question 4

Do you offer Loyalty Points?

Accepted Answer

We now have a loyalty points system at Sportiva Events to reward people who take part in lots of our events. You accrue a point for each £1 you spend on events with us. Points can be swapped for Event Gift Vouchers at any time as follows

100 points £10
150 points £20
250 points £35
350 points £50
400 points £60

We also have double points on selected events. Unless otherwise stated points are turned off two or three weeks before the event date to encourage people to enter in good time. More details here

Question 5

Will there be timing chips

Accepted Answer

Yes, we use disposable timing chips are mounted on the back of your race numbers. These need to be attached, preferably using safety pins, to the front of your body above your waist. Please do not cover them with other clothing. If you attach them to your leg or back we cannot guarantee we will be able to detect your chip and you therefore may not receive a time.

Question 6

Are there age group prizes?

Accepted Answer

Yes, we normally have age group prizes for veteran categories in ten year bands. We'll award a prize to any age group that has at least three entries, three weeks before the event, when we order our trophies & prizes.

We operate a one prize per person rule so if the first overall finisher is a vet he/she will only receive the overall prize and the 1st vet prize will go to the first eligible vet.

Question 7

I think I ordered my pack by post but haven't received it?

Accepted Answer

We normally post these out on the Friday nine days before the event, so they should arrive by the Tuesday before the event. In the meantime you can read all the relevant information about the event including maps & the Race Manual on the event page. Click here for the full list of events.
If you're not sure if you ordered your pack by post, please log into your account, using the link in your confirmation email. Then go to the relevant booking & if you ordered pack by post you will see it listed in 'Purchases' with other products you've ordered, such as camping or a race belt.

Question 8

Do you offer discounts for clubs?

Accepted Answer

Yes, we keen to get more clubs, companies & charities taking part in our events. If you buy six or more places in any of our events a 10 percent discount will automatically be applied to all the places. We're also happy to invoice your organisation instead of people entering individually. In that instance we will also waive our booking fees. If you'd like to be invoiced please email enquiries@sportivaevents.co.uk

Question 9

Are you races fully marked?

Accepted Answer

Yes all our events & road sportives are fully marked. The only exception is our gravel sportives, the Haldon Heroic and Devon Grit. On the gravel sportives only the short routes are fully marked.

Question 10

Are your events cupless?

Accepted Answer

During 2026 we are transitioning to fully cupless events. We now have collapsible TPU cups on sale if you don't have one of your own or we will of course refill bottles or soft flasks on request. We also strongly encourage people to bring hot drink cups with them for any drinks they plan to get from our event caterers. During the transition period we will have a limited supply of uncoated paper cups available.

Question 11

I opted for Refund Protect insurance when I registered. How do I make a claim?

Accepted Answer

There is a unique reference & a link in your booking email if you opted for Refund Protect. Alternatively you can log into your Eventrac account.

Question 12

I've ordered a t-shirt/other merchandise. Will it/they be posted out to me?

Accepted Answer

No, normally merchandise is ready to collect at registration at the event.

Question 13

I want to order a t-shirt but can't see the option

Accepted Answer

On events where we do a tshirt there is a three week lead time to print the tees. So if you enter less than three weeks before an event t-shirts will not be available.

English Riviera Race

Sportiva Events

English Riviera Race

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