Swim Bike Run

Question 1

When will I receive further information about the event?

Accepted Answer

The detailed race information including maps, details on parking, registration, baggage and start times will be e-mailed out to participants the Tuesday before the event. This sometimes ends up in junk mail so please keep an eye out for it! You can also find it on the relevant event page under Race Manual. See full list of events here

Question 2

How environmentally friendly are you?

Accepted Answer

We’re doing our best to minimise our environmental impact. and use of single use plastics. Initiatives include

In 2026 we are transitioning to fully cupless events. Any cups we do provide are uncoated paper & designed to be recycled. We also encourage people to bring their own cups to events, both to take on liquids during events & if you want to buy a hot drink from any of our event caterers.
All medals are optional & we make a charity donation if you opt out
No dates on medals to minimise waste. We still put dates on medal ribbons though.
Any left over food from our events is taken to a local food bank.
We minimise use of single use plastics: we only use reusable zip ties & wherever possible use 5mm line instead of barrier tape.
For cycling events we now supply waxed cotton twine to attach numbers to bikes instead of single use plastic zip ties.
Swim hats are reused where possible & given on request at our pool based triathlons.
We encourage car sharing & offer discounts at some events for people who arrive on foot or by public transport.

Read the Sustainability & Reducing Plastics Use article on our website for the full programme,

Question 3

I'm having trouble entering my kids for the Swim Bike Run?

Accepted Answer

Unfortunately we have to use the British Triathlon registration platform for the events. A big upgrade is promised but in the mean time, please read the FAQ if you've having trouble

Question 4

Why do I need a race pass to enter your triathlons?

Accepted Answer

As part of the British Triathlon Competition Rules, when taking part in a British Triathlon permitted event, individuals are required to become a member of the sport, hold a race licence and third-party Public Liability insurance. A Race Pass is for individuals who are not annual members of British Triathlon who live within the UK.
Swim Bike Run programme participants do not need to purchase a Race Pass. A Race Pass is included within the entry price of a Swim Bike Run Programme event and is not required to be purchased additionally.

More info here - https://www.britishtriathlon.org/race-pass

Question 5

Do you offer discounts for clubs?

Accepted Answer

Yes, we keen to get more clubs, companies & charities taking part in our events. If you buy six or more places in any of our events a 10 percent discount will automatically be applied to all the places. We're also happy to invoice your organisation instead of people entering individually. In that instance we will also waive our booking fees. If you'd like to be invoiced please email enquiries@sportivaevents.co.uk

Question 6

Are you races fully marked?

Accepted Answer

Yes all our events & road sportives are fully marked. The only exception is our gravel sportives, the Haldon Heroic and Devon Grit. On the gravel sportives only the short routes are fully marked.

Question 7

Are your events cupless?

Accepted Answer

During 2026 we are transitioning to fully cupless events. We now have collapsible TPU cups on sale if you don't have one of your own or we will of course refill bottles or soft flasks on request. We also strongly encourage people to bring hot drink cups with them for any drinks they plan to get from our event caterers. During the transition period we will have a limited supply of uncoated paper cups available.

Question 8

I opted for Refund Protect insurance when I registered. How do I make a claim?

Accepted Answer

There is a unique reference & a link in your booking email if you opted for Refund Protect. Alternatively you can log into your Eventrac account.

Question 9

I've ordered a t-shirt/other merchandise. Will it/they be posted out to me?

Accepted Answer

No, normally merchandise is ready to collect at registration at the event.

Question 10

Are dogs allowed at Torbay Velopark?

Accepted Answer

Yes, they are but please make sure they are on leads at all times.

Swim Bike Run

Sportiva Events

Swim Bike Run